Returns&Exchange

August 9, 2026

Shipping Policy

At Tanzanite, we carefully prepare and pack every order to ensure your bedding reaches you in excellent condition.

Delivery Coverage

We currently deliver across Pakistan only.

Order Processing

Orders are processed after confirmation. Once your order has been dispatched, delivery time may vary depending on your city and the courier service.

Please ensure that your name, contact number, and delivery address are correct when placing your order. Tanzanite will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Shipping Delays

While we aim to deliver orders as promptly as possible, occasional delays may occur due to courier operations, public holidays, weather conditions, or circumstances outside our control.

Return & Exchange Policy

Each Tanzanite order is carefully checked before dispatch. Due to the nature of our products, we do not accept returns or exchanges for change of mind, colour preference, size selection, or other non-defect-related reasons.

Damaged, Defective or Incorrect Items

If you receive an item that is:

Damaged
Defective
Incorrect compared with your confirmed order

please contact us within 7 days of receiving your order.

To process your claim, we may require:

Your order number
Clear photographs or videos of the product
Photographs of the original packaging
A brief description of the issue

Once the claim has been reviewed and approved, we will arrange an appropriate replacement or exchange.

Conditions for Defective-Item Claims

Items must be unused, unwashed and in their original condition and packaging. Products that have been used, washed, altered, stained, damaged after delivery, or handled improperly will not be eligible for replacement or exchange.

Colour & Display Disclaimer

Please note that colours may appear slightly different in person due to lighting, photography and individual screen settings. Minor colour variations are therefore not considered a product defect.